Terms and Condition of Service


I understand and agree to the following terms and conditions

The following agreement is binding between you (the student who is either 18 years of age or older, or if under 18 years of age you are a parent or a legal guardian on behalf of the student), and A-Z Driving School.

By visiting and using A-ZDrivingSchool.com (hereinafter the “website”), you accept and agree to be bound by these Terms and Conditions including our Disclaimer and Privacy Policy posted on the website and incorporated herein by reference.


The term “you” refers to anyone who uses, visits and/or views the website. A-Z Driving School (“company”, “I”, “we” or “us”) reserves the right to amend or modify these terms and conditions in its sole discretion at any time without notice and by using the website, you accept those amendments.  It is your responsibility to periodically check the website for updates.

Your continued use of the website after posting of any changes to our Terms and Conditions constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by these Terms and Conditions.


All information and content on this website is intended for individuals over the age of 18. Children as defined in our Privacy Policy are prohibited from using this website. We do not envision offering products or services to individuals living in the European Union as outlined in the General Data Protection Regulation. Additionally, we make no representation that the information provided on the website including any products and/or services are available or appropriate for use in other locations including but not limited to the European Union as outlined in the General Data Protection Regulation.



At the start of each lesson, the student must present a valid(not expired) DMV issued California Provisional Instructional Permit (if under 18 years old at the time of issuance), a valid California Instruction Permit (issued to students over 18 years old) or a valid Driver License that is issued by the state, country or territory of which the license holder is a resident. The State of California does NOT recognize an International Driving Permit (IDP) as a valid driver license.



Instruction fees must be paid in-full prior to the start of any scheduled driving lesson. We accept debit, credit cards, PayPal, Apple, Samsung, and android payments through our website or over the phone, and in person before the start of the lesson. If payment made for only one lesson at a time the per lesson rate will apply (No discounts).


Lesson cancellation fee is $100 if a lesson is cancelled within 48 hours of the scheduled start time and the lesson does not get filled. If it gets filled by another student, the $100 cancellation fee will be waived. A-Z Driving School doesn’t guarantee that any lesson will be filled.

If the student does not have their valid permit/license with them at the beginning of the lesson or obtained within 15 minutes of the lesson start time, (grace period to be deducted from the lesson time.

We will invoice existing students who request additional lessons via email. If a student upgrades or adds more lessons and  the invoice is not paid within 48 hours prior to lesson the lessons start time, the lesson will be canceled.


Additionally, it is up to the adult student or the parents/guardians of the minor student to ensure ALL TRAINING (includes the Online Drivers Ed Course AND/OR Behind The Wheel Training) is completed within one year of the registration/purchase date. Failure to comply will result in FORFEIT of all or the remaining uncompleted driving lessons, and NO REFUNDS will be issued. If this happens and you still need more driving lessons, call our customer service number 408-620-0752.

Note: It is especially important that parents/guardians that purchase the online course with behind the wheel training work very closely with their child to ensure successful completion of the program with in the one year term.


Student License (Only Valid when used in a driving lesson with  A-Z Driving School Licensed Instructor) is to be issued to a student when student is unable to present his/her DMV permit at the start of the lesson or will take more than 15 minutes to find it. A $25 fee will be charged via a email invoice. The Student license may be used in subsequent driving lessons and valid within 1 yr of the date it was issued. All A-Z Drivings School Students (Minors and Adults) who take our online drivers ed course and have not taken their DMV Permit Test must have completely finished all of our online drivers ed course prior to the student license being issued (The reason for this restriction is ensure that all our students understand the rules of the road before their first driving lesson).

Late rescheduling fee applies if cancellations or changes made after the start time of the lesson (includes No Shows, Original Permit Not Present): $100

Cancellations or rescheduling is made within 48 hours of the lesson start time: $100 fee applies.

Cancellations or rescheduling made at least 48 hours prior to the lesson start time: $0 fee applies


Due to the resurge of COVID-19, all instructors are required to show proof of vaccination, and acknowledge to student at start of lesson of their health status that they are healthy and fully vaccinated and not come in contact with a COVID19 infected person within the last two weeks.

Additionally, all students must also show proof of vaccination, or show the results of a recent covid test performed 72 hours prior to the driving lesson. Instructors carry COVID Rapid Test Kit in the back of the vehicle which the student can self administer to test for COVID if cannot show proof of vaccination or the negative test results. The fee is $25 for the Rapid Test and an Invoice will be emailed for payment.

If student already had covid in the last 90 days then he/she is required to present the instructor at the start of each lesson with a doctor’s note as proof of the infection, this is in lieu of taking the negative COVID test, since if the test is taken the result will show positive and this is attributed to the high count of antigens / antibodies in the body.

The following statement is a requirement for EACH driving lesson:

FAILURE TO show the instructor the proof of vaccination (via Vaccination card/QR code on mobile device) OR the negative COVID19 PCR test result performed within the 72 hours prior to the start of the driving lesson WILL prompt the instructor to request that the student performs the COVID19 Rapid Test.

The student or instructor can provide a new rapid test kit, if we provide it there is a $25 fee AND the 10 minutes it takes to show a +ve/-ve test result will be deducted from the students drive time. If test is inconclusive, a second COVID test will be administered and an additional $25 fee will still apply.

If student refuses to take the Rapid COVID Test, the lesson is forfeited and a $100 late cancellation fee will apply. If the COVID test is POSITIVE, the lesson will be cancelled and the cancellation fee will be waived.


Please first use the link we sent to your email address upon registration to schedule your driving lessons, if no availability then give us a call.

We strongly encourage students to schedule all purchased lessons at the time of enrollment. Oftentimes, the instruction calendar may be completely full weeks in advance. Students who schedule one lesson at-a-time often must wait 2-3 weeks (or longer) between lessons. Experience has shown that the closer lessons are scheduled together, the faster the students are able to develop the essential skills required to practice safe driving.

We expect the student to have scheduled and completed all purchased driving lessons within one year within one year of purchase. We will attempt to contact the student via email/text/phone calls to remind of existing driving lessons or to schedule them. However it is ultimately the students responsibility to schedule the driving lessons and ready for the training. After one year of registration the student will be marked as inactive in our scheduling system. If the student chooses to do the drive test at anytime after purchasing the driving lessons and passes before completing the driving lessons, we are under no obligation to issue a refund for the remaining lessons.


For the safety of the student, instructor/examiner and general public all students MUST have completed AT LEAST one driving lesson with A-Z Driving School before taking the drive test. If the instructor believes that the student is still not ready after that one lesson and MAY still pose damages/injuries to self or other motorists/pedestrian while operating a motor vehicle, the recommendation to the student will be to cancel and reschedule the drive test and take more driving lessons before scheduling a future drive test. If the student insists on keeping the drive test after the recommendation, A-Z Driving School holds the right to cancel the scheduled appointment, and a refund for the drive test service will be issued to student.

The time between the driving lesson and the drive test shouldn’t be less than 48 hrs. This will give us enough time to reallocate that time to someone else.

We do not take students for DMV tests before 9:30 am, so please consider this when scheduling your driving test. Additionally, you must call us or text us before scheduling a DMV driving test so we can co-ordinate with you and DMV a suitable time. Please be ready and infront of a computer or on your mobile phone with the DMV site so we can co-ordinate a drive test appointmenttogether.


A-Z Driving School instructors are highly trained and hold valid DMV instruction license. Master Driving instructors (Instructors who are instructor trainers) may periodically tag along during a driving lesson to evaluate the performance of the Driving Instructor. The evaluating master instructor will be quietly observing the performance.

All skills taught will be at the students skill level, and at the discretion of the instructor/ A-Z Driving School, for example freeway driving.


A-Z Driving School reserve the right to have trainee driving instructors tag along to observe the flow of the lesson, which is part of their DMV required driving instructor training. A-Z Driving School from time to time will have a trainee instructor tag along during a driving lesson. Lessons resume as usual.


Parents/Spouses/Guardians are permitted to tag along to observe lessons but must keep conversation to a minimum to allow the student to focus on driving. If the instructor determines that the observer has become a distraction to himself/herself or to the student driver, then the observer may be dropped off at the original pick-up location prior to the conclusion of the lesson.

No lessons will have more than one student in the car at the same time. We want to ensure the instructor gives full attention to the student driver.


Driving lessons are conducted in A-Z Driving School owned, insured, and maintained vehicles, equipped with a dual brake and dual mirrors for added safety.


A-Z Driving School and its employees are not responsible for items left in company vehicles or office, although we will make reasonable efforts to return any items left behind


Instructor(s) will pick-up the student from an agreed upon location (ex: home, school, work, etc.), at the appointed time and will drop the student off at an agreed upon location 2 hours later. If the student is late for the appointment, or does not have their permit/license, the lesson will be shortened accordingly.
If the Instructor is late, the lesson will start when the student is picked up and will end 2 hours later. Occasionally, lessons may exceed 2 hours due to traffic. There will be no extra charge or compensation for such delays.

Please allow a 10 min grace period after the appointment time for the arrival of the driving instructor as they may be stuck in traffic and on their way before calling the office, office hours are Sunday-Friday 9am-6pm. Please email or text the office number outside of office hours.

Our office phone number is 408-620-0752 and

Our Email is: customer.service@a-zdrivingschool.com


The student is mentally or physically unable to follow the Instructors’ guidance due to being under the influence of drugs/alcohol, experiences a lapse in consciousness, or has a disease, disability or disorder that affects his/her ability to exercise reasonable and ordinary control in operating a motor vehicle.

A-Z Driving School and its Driving Instructor(s) reserve the right to end the lesson anytime due to the student’s reckless driving due to the state of the condition of the student. If an instructor suspects that a student is unable to drive safely due to intoxication, inattention, reckless behavior, etc… then the Instructor may (at their discretion) immediately terminate the lesson and return the student to the pick-up location.

If a lesson must be terminated by the instructor due to the student’s condition (intoxication, inattention, reckless behavior, etc…) the remainder of the lesson will be forfeited without a refund. For any questions, please contact us at customer.service@A-ZDrivingSchool.com.


If Corrective lenses are required on permit or license, then students must wear them the entire time they are driving. If student has this restriction on their permit/license however the student recently started wearing overnight corrective lenses then the corrective lens restriction must be removed from permit/license by the DMV prior to the driving lesson. If the student defaults on the above the lesson will be cancelled and a $100 late cancellation fee will be charged. THERE ARE NO EXCEPTIONS TO THIS RULE.



We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.



Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review the Disclaimer for more information.




You expressly waive your right to bring any legal claims, now or in the future arising out of or related to the website and our products/services. In the event of any dispute, claim or controversy arising out of or relating to your use of this website, the terms and conditions shall be construed in accordance with the rules and regulations of the state of California and the United States.

You agree to consent and submit to the jurisdiction of the state and federal courts located in California without regard to the principles of conflict of law or where the parties are located at the time a dispute arises.

You agree to resolve any disputes or claims first through mandatory arbitration in the state of California and shall bear the full cost of arbitration as permitted by law. Your good faith participation in arbitration is a condition precedent to pursuing any other legal or equitable remedies available such as litigation or any other legal procedure. You also agree that in the event a legal claim is initiated after the required arbitration, the prevailing party shall be entitled to recover reasonable attorney’s fees and other costs associated with the legal action.


All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use.  You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent.  You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.



For any Content or information that you upload, display, post, transmit, send, email or submit to us on the website or on any of our social media sites, you warrant that you are the owner of that Content or have express permission from the owner of those intellectual property rights to use and distribute that Content to us.

You grant us and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to identify you, publish, post, reformat, copy, distribute, display, edit, reproduce any Content provided by you on our website and on any of our social media sites for any purpose. You shall be solely liable for any damages resulting from any infringement of copyrights, trademark or other proprietary rights of any Content or information that you provide to us.


You agree not upload, display, post, transmit, distribute, send, email or submit to us on the website or on any of our social media sites any information or Content that is-

(a) illegal, violates or infringes upon the rights of others,

(b) defamatory, abusive, profane, hateful, vulgar, obscene, libelous, pornographic, threatening,

(c) encourages or advocates conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any law,

(d) distribute material including but not limited to spyware, computer virus, any kind of malicious computer software or any other harmful information that is actionable by law,

(e) any attempts to gain unauthorized access to any portion or feature of the website, and

(f) send unsolicited or unauthorized material or cause disruption in the operation of the website. You agree to use the website for lawful purposes only and shall be liable for damages resulting from the violation of any provision contained in these Terms and Conditions.


The website may contain links to third party websites or resources for your convenience. We may serve as an affiliate for some of these third-party websites by offering or advertising their products or services on the website; however, we do not own or control these third party websites. Once you click on a third-party link and leave this website, you are no longer bound by our terms and conditions.

You agree that we are not responsible or liable for the accuracy, content or any information presented on these third-party websites. You assume all risks for using these third-party websites or resources and any transactions between you and these third-party websites are strictly between you and the third party. We shall not be liable for any damages resulting from your use of these third-party websites or resources.



We may offer free products for you to download and also sell paid courses, programs, physical or digital products and any other related materials (collectively, “products”) on this website. All our products and/or services including all content are protected by copyright pursuant to the US and international copyright laws. You are granted a limited revocable license to print or download Content from our digital products for your own personal, non-commercial, non-transferrable, informational and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights. Copying or storing our content for other than personal use is expressly prohibited without our prior written consent.

You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent.  You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.



We reserve the right in our sole discretion to refuse, remove, restrict your access, revoke and terminate your use of our website including any or all Content published by you or us at any time for any reason, without notice.


All sales of products and/or services on this website are final. No refunds will be issued. We truly believe in giving more than receiving and each of our products and services is designed by keeping this core principle in mind. The services are intentionally kept reasonably low in price as compared to market value.





You agree that under no circumstances, we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall be liable for any direct, indirect, incidental, consequential, equitable, special, punitive, exemplary or any other damages resulting from your use of this website including but not limited to all the content, information, products, services and graphics presented here.

You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of the personal and any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with the website.

You also expressly agree that we and/or our officers, employees, successors, shareholders, joint venture partners or anyone else working with us shall not be liable to you for any damages resulting from 1) any errors or omissions on the website, delay or denial of any products or services, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures; 2) any loss of income, use, data, revenue, profits, business or any goodwill related to the website; 3) any theft or unauthorized access by third party of your information from the website regardless of our negligence; and 4) any use or misuse of the information, products and/or services offered here.

This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.


You agree to indemnify and hold the Company and/or its officers, employees, successors, shareholders, joint venture partners or anyone else working with us harmless from all losses, claims, damages, demands, actions, suits, proceedings or judgments, including costs, expenses and reasonable attorneys’ fees (“Liabilities”) assessed against or otherwise incurred by you arising, in whole or in part, from: (a) actions or omissions, whether done negligently or otherwise, by you, your agents, directors, officers, employees or representatives; (b) all your actions and use of the website including purchasing products and services; (c) violation of any laws, rules, regulations or ordinances by you; or (d) violation of any terms and conditions of this website by you or anyone related to you; e) infringement by you or any other user of your account of any intellectual property or other rights of anyone. The Company will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.


These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.




If any provision in these Terms and Conditions is deemed by a court, regulatory authority or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.

For any questions, please contact us at customer.service@A-ZDrivingSchool.com